Digital Capital Ltd
Digital Capital is currently pre-operational and does not provide services or hold customer funds. This page explains the planned protections and the difference between e-money and a separate bank savings deposit.
An e-money balance is your claim on Digital Capital. Digital Capital is an electronic money institution, not a bank. Money received in exchange for e-money must be safeguarded under applicable law. Our planned method is to keep relevant funds in designated safeguarding accounts at authorised credit institutions, separate from Digital Capital's own operating money.
Digital Capital remains responsible for its safeguarding duties, including identifying customer entitlements, keeping records, reconciliation and addressing discrepancies. Customer money is not used to fund Digital Capital's operations, pilot discounts or fee refunds.
Safeguarding is intended to protect relevant funds if Digital Capital fails and support their return to customers through the applicable insolvency process. It is not a guarantee of immediate access or full repayment in every circumstance. Delays, a shortfall and legally permitted distribution costs can affect the amount or timing of money returned. E-money is not protected by the FSCS against Digital Capital's failure.
An account number or a customer-specific ledger allocation within the safeguarding structure does not, by itself, create a bank deposit in your name.
An optional Griffin Easy Access Savings Account is planned to be available from pilot entry for eligible customers who choose it, accept its terms and receive Griffin’s account-opening approval. It is a separate deposit with Griffin, not Digital Capital e-money. We are not currently accepting savings applications.
Eligible deposits with Griffin are protected by the Financial Services Compensation Scheme up to £120,000 per eligible depositor, per authorised bank. This limit applies to the total of your eligible deposits held with Griffin, including through other providers; it is not a separate limit for every account or platform. Eligibility and exclusions apply. The applicable depositor information will be supplied before opening.
Digital Capital’s e-money balance is not a bank deposit and is not protected by the FSCS against Digital Capital’s failure. Safeguarding and deposit protection are different arrangements.
Optional savings has a separate capped Digital Capital fee. See the Fees and Limits Schedule. Final product information will be published before marketing or applications begin.
Email info@digi-capital.co.uk or use our Complaints Policy.